Privacy Policy

At MediSync Pro, we are committed to protecting the privacy and confidentiality of the information entrusted to us. Because we provide medical billing and credentialing services, we may handle sensitive personal and organizational information. This Privacy Policy explains how we collect, use, store, and protect your data.

Information We Collect

We may collect the following types of information when you interact with us:

Personal Information: Names, addresses, phone numbers, and email addresses of providers or organizational contacts.
Professional Information: Licensing details, NPI numbers, insurance information, and credentialing documents.
Billing Information: Payment details necessary for processing service fees.
Technical Information: Usage data related to our website or platform, such as IP addresses, browser type, and access times.

How We Use Your Information

We use the information we collect in order to:

Provide billing and credentialing services.
Communicate with clients regarding accounts, services, and support.
Process payments and manage subscriptions.
Comply with legal and regulatory requirements.
Improve our services and website functionality.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data only in the following limited situations:

With payers, clearinghouses, and credentialing bodies as required to deliver our services.
With trusted third-party service providers who assist us in operations (e.g., payment processors, secure hosting).
When required by law, regulation, or legal process.

Data Security

We use industry-standard safeguards to protect personal and professional data, including secure storage, encryption, and restricted access measures. While no system is completely secure, we work diligently to minimize risks.

Data Retention

We retain client records only as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or update your personal information.
Request deletion of certain personal data.
Restrict or object to specific processing activities.
Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our services are intended for healthcare providers and organizations, not for minors. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: [Insert contact email]
📞 Phone: [Insert phone number]